Once the application has been processed and documents submitted to the official government portal, no cancellation or refund will be possible. If you cancel your request before document submission, a partial refund may be provided after deducting service charges. If payment is deducted but service is not initiated due to technical error, a full refund will be issued within 1-3 business days. Refunds, if applicable, will be processed to the original payment method only.

To request a refund, please contact our customer support team at jaminigogoi@gmail.com with your order number and reason for the request. We will review your request and respond within 2 business days.

Once approved, refunds will be processed to the original payment method within 1-3 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Certain service, such as Gov. Fees, Processing Fees are not eligible for refunds.

We reserve the right to modify this policy at any time. Any changes will be posted on this page.

For any questions or concerns regarding refunds, please contact us at jaminigogoi@gmail.com.